Liddle & Dubin, P.C’'s consumer attorneys are investigating claims against TickPick for unilaterally changing their refund policy.
TickPick's prior policy stated that if an event is canceled, you will be given a full refund. However, TickPick unilaterally changed its policy in order to issue vouchers for a future purchase.
When customers purchased tickets, they were purchasing access to an event. If the event gets canceled, they should be able to get refunds. That has always been this company’s policy, until now.
Adjusting a refund policy after tickets were purchased would be considered a breach of contract.
If you purchased tickets to an event TickPick, and you have been denied a refund even though the event was canceled, we may be able to help you.
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