StubHub Refusing to Honor Refunds/FanProtect Guarantee

Liddle & Dubin, P.C.'s consumer attorneys have filed a class action against StubHub for its actions in the wake of the COVID-19 Pandemic. We encourage you to fill out the form below if you are interested in learning about your rights, or to simply be kept apprised of developments in the case.

StubHub has long guaranteed refunds to buyers for any ticket to an event that is canceled through its "FanProtect Guarantee." But at a time when so many are struggling financially due to circumstances they did not create, StubHub is trying to pass its financial losses onto its customers by brazenly backing out of its promise to provide refunds.

This comes just weeks after StubHub's President assured users that refunds would still be available. StubHub has allegedly failed to take responsibility for the pain caused by this conduct, instead insisting it has taken these measures for customers' "convenience."

StubHub users who have been deprived of refunds can contact us for more information and to be kept up to date on developments in the investigation and any subsequent lawsuit.

If you have been impacted by StubHub's actions, you may have legal options as part of our case or otherwise. We encourage you to fill out the form below to speak with one of our experienced class action attorneys. FILLING OUT THE FORM BELOW WILL ALSO HELP US KEEP YOU APPRISED OF SIGNIFICANT CASE DEVELOPMENTS.

If you prefer, you may e-mail

To learn more about us, visit

StubHub Lawsuit Investigation Form


Class Actions.

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Liddle & Dubin is a class action law firm with a 20+ year history of stepping up to protect the rights of people against the misguided policies, illegal practices and egregious mistakes of companies and local governments.